Toner Take-Back Service

Our bulk toner take-back service comes with a specially designed toner collection box in a choice of two sizes which is used to store empty toners and then collected when it is full. This service is free, and is managed very easily via a dedicated web portal

If you are a home user or a very small office, you can still return single toners to us using a downloadable Freepost label. If you registered for the single toner returns service before 7th November 2014, please click the link to re-register and we will send you a new returns label containing the barcode that is now required by the Post Office in addition to the Freepost address.”


How it works

Toner collection boxes are available in two sizes – box “M” can hold around 15-20 toners and box “L” can hold around 40-50 toners.  We suggest you use box “M” if you use more than 10 toners per year and box “L” if you use more than 25 toners per year. You can order empty collection boxes, which are supplied in flat-packs containing 3 boxes, from the web portal. You use the same web portal to request collection of the box(es) when they are full. If you are a large business, you can of course order multiple packs of empty boxes and arrange collection for more than one box at a time. You only need register once on the web portal, where you will have the opportunity to set up an account which saves your address details and keeps track of your orders.

KYOCERA is happy to confirm this service is free of charge in order to ensure that our spent consumables are properly disposed of by best environmental methods and our service complies fully with UK WEEE legislation.


There are just a couple of points we would like you to remember when returning toners for recycling:

  • Please do not request collection of your box until it is completely full, as shipping part-filled boxes increases the environmental impact of transport.
  • Please do not return consumables from other manufacturers, including Kyocera compatible toners. We can only accept genuine Kyocera toner cassettes and waste toner bottles.
  • Please do seal items securely in the plastic bags that are included in the packaging of new Kyocera consumables. This avoids toner leakage during transport.


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